1. Can I place an order for the same day?
Unfortunately not, we prepare and bake our products under orders made 48 hours in advance.
2. When will I get my order?
Your order will be delivered after 12.00pm on the date that you select at the end of your checkout. We endeavour to deliver your order as quickly as possible. In case you need a specific time for delivery, we strongly recommend to choose pick up option from the below:
Pickup times:
Please kindly give us a call one hour ahead of your arrival on 0415 574 847
Friday, March 19th: 10am – 12pm at 7 Evergreen Mews, Armadale.
Saturday March 20th: From 12pm at 7 Evergreen Mews, Armadale.
Sunday March 21st: From 8am at CIEL Cafe, 48 Cecil St, Southbank Victoria 3006
3. What happens if I don’t collect my order on time?
You can pick up your order within the next 24 hours of confirmation. After 24 hours, a new order needs to be placed.
4. Can you bake dairy-free, gluten-free, sugar-free products?
Get in touch and tell us your dietary requirements, we will bake the most suitable options for you without adding these allergens. Please note that these options are prepared in the same facility and ovens as our regular products and may contain traces of it. Contact us for further information.
5. Could you please slice the cake for me?
Slicing the cake yourself is such an amazing experience! There’s nothing more exciting than the sound of the freshly baked pastry about to be served. Also, a pre-sliced cake might suffer during its delivery, and it’s important that you receive a high-quality product in good condition. Cakes are not sold pre-sliced.